One AI-Powered Operating System
for the Chinese Market.
A decade running stores as a certified five-star Trading Partner — now delivered through AI agents. Digate unifies every Chinese platform into one intelligence layer; X-Digate executes across all of them, compliantly, at scale.
We didn't read about China. We operated in it for a decade.
Digate grew out of a five-star Trading Partner agency that has launched and run stores for global brands across Tmall, JD, Douyin and RED — managing strategy, operations, marketing, service and data under one roof.
Everything that expertise learned the hard way is now encoded into AI agents. The same playbook that built real brands in China, now running as software.
Tmall / Tmall Global
JD Worldwide
Douyin
RED / Xiaohongshu
Weibo
Pinduoduo
KuaishouChina isn't one market. It's a dozen at once.
Global brands don't fail in China for lack of ambition. They fail on three things Western playbooks and generic tools were never built to handle.
Channel Fragmentation
Every marketplace and social app has its own rules, formats, data and traffic mechanics — Tmall's campaigns, Douyin's Qianchuan, RED's seeding — and none of them talk to each other.
Compliance & Data
PIPL data rules, cross-border entity models, and platform-specific requirements make a single compliant data layer non-negotiable — and hard to build.
Speed & Localization
Livestreams, Double 11, and content-driven demand move faster than teams can staff for — and everything must feel natively local, not translated.
Know the market. Act on every channel.
One compliant view of your China business
Every platform, unified into a single source of truth — so your team sees the whole picture instead of logging into a dozen backends.
- Sales, inventory & customers across all platforms
- PIPL-compliant SCRM / CRM data layer
- Cross-platform performance & competitive tracking
- One brand knowledge base powering every channel
AI agents that run the daily work
The operational playbook of a five-star TP, executed by AI departments — with your team approving what matters.
- Listings, pricing & store operations, automated
- Campaign & paid-traffic management (Double 11, Qianchuan)
- KOC / KOL content & RED seeding at scale
- Customer service, retention & win-back in Chinese
X-Digate agents,
tuned to how each platform works.
Each channel has its own logic. Our agents carry the platform-specific expertise built over a decade of hands-on operations.
Marketplace Operations
- Store setup & TP ops
- Merchandising
- Double 11 campaigns
- Ad management
Interest & Live Commerce
- Livestream commerce
- Short-video studio
- Qianchuan paid traffic
- Creator coordination
Content & Seeding
- KOC & KOL seeding
- Notes production
- Sentiment management
- RED store ops
Cross-Border Retail
- JD Worldwide setup
- Fulfillment & logistics
- JD ads & promotions
- Quality assurance
Compliant by design,
not as an afterthought.
Operating in China means operating within its data and platform regulations. Digate's data layer is built for that from the ground up — so growth never comes at the cost of compliance.
PIPL Compliant
Customer data handled to China's Personal Information Protection Law.
Cross-Border Models
Tmall Global & JD Worldwide — sell in without a local entity.
Secure Data Layer
Role-based access and private business knowledge, by default.
Platform Certified
Five-star TP and Douyin Partner operational standards.
From zero to growing, the China way.
Assess
Category, competitors, and the right platform mix.
Enter
Flagship setup, cross-border logistics, compliance.
Seed
KOC / KOL and RED content to build credibility.
Convert
Campaigns, live commerce, marketplace ops.
Retain
SCRM, loyalty and win-back to compound each launch.
Global brands, real results in China.
Brands that entered China from scratch and built durable growth on this operating model.
Maximizing Customer Engagement with Digate
Personalized experiences and automated engagement helped improve customer retention, lifetime value, and brand recognition in China.
Read the case
An International Men's Vitality Brand
A U.S. men's health brand entered China from scratch — Tmall Global strategy, affiliate and trial channels, WeChat seeding, and credibility built around patented ingredients.
Read the case
An International Luxury Skincare House
A luxury skincare brand reversed negative RED sentiment through premium KOL content, genuine product strengths, and coordinated demand-building across RED, Douyin, and SCRM.
Read the case
Ready to make China your next growth market?
See how a decade of China operating expertise — now running as AI agents — turns the world's most complex market into one system your team can run.
Book a Demo